The following will help to answer some of your questions regarding physiotherapy and the process of using our services. If you have questions not answered below, please contact our office – we are here to help.

Why do I need physiotherapy?

You may be referred to physiotherapy because of pain or difficulty moving parts of your body, which has limited your daily activities. Physiotherapists treat these movement issues and restore your body’s ability to move normally.

Do I need a doctor’s referral before scheduling physiotherapy?

In Ontario, you don’t need a doctor’s referral to begin physiotherapy. However, some insurance plans might request a doctor referral to access your coverage. If you are struggling with a painful condition, you can contact us or request a free consultation and we will suggest therapies which could benefit you.

Do you accept OHIP?

Unfortunately, our services are not covered by OHIP. However, most Extended Health Plans or health insurance plans will cover our services.

How many visits will I need?

It depends on your diagnosis, your goals, the severity of your impairments, your past medical history, etc. You may need one visit, or you may need weeks of care. You will be re-evaluated regularly, and when you see your doctor, we will provide you with a progress report with our recommendations.

Who will see me?

You will be evaluated by one of our highly trained specialists, and he/she will also treat you during subsequent visits. Unlike some clinics, where you see someone different each visit, we feel it is essential to develop a one-on-one relationship with you to maintain continuity of care. Since only one physiotherapist knows your problems best, he/she is the one that will be working closely with you to speed up your recovery.

Will physiotherapy help my pain?

For most of our patients, there will be significant pain relief after one to three sessions.

How many sessions does pelvic floor physiotherapy take to work?

The exact number of sessions depends on the person and the condition. The average pelvic therapy treatment takes between 8–12. However, the number of sessions required will vary depending on how a patient responds to therapy.

When should I see a pelvic floor physiotherapist?

We suggest you see a pelvic floor physiotherapist if you’re experiencing any of the following symptoms:

  • Pain while urinating
  • Unable to empty your bladder
  • Urine leakage during sneezing, coughing or laughing
  • Pain while inserting a tampon
  • Pain during or after intercourse
  • Lower abdominal pain
  • Feeling of heaviness and pressure in the pelvic area
  • Difficulty having a bowel movement

Can I have a pelvic exam during my period?

You can still have a pelvic exam or treatment while on your period. It can be helpful to see how pelvic floor muscles are affected by hormonal changes.

What if I want to cancel or reschedule my appointment?

If you need to cancel or reschedule your appointment, please provide 24-hour notice to avoid a late-cancellation fee.

Do you accept those with WSIB-related injuries?

Yes! If you have a work injury that involves the Workplace Safety and Insurance Board (WSIB), we welcome you to contact us to schedule your appointment.

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