The following will help to answer some of your questions regarding physiotherapy and the process of using our services. If you have questions not answered below, please contact our office – we are here to help.

Why do I need physiotherapy?

You may be referred to physiotherapy because of pain or difficulty moving parts of your body, which has limited your daily activities. Physiotherapists treat these movement issues and restore your body’s ability to move normally.

Do I need a doctor’s referral before scheduling physiotherapy?

In Ontario, you don’t need a doctor’s referral to begin physiotherapy. However, some insurance plans might request a doctor referral to access your coverage. If you are struggling with a painful condition, you can contact us or request a free consultation and we will suggest therapies which could benefit you.

Do you accept OHIP?

Unfortunately, our services are not covered by OHIP. However, most Extended Health Plans or health insurance plans will cover our services.

How many visits will I need?

It depends on your diagnosis, your goals, the severity of your impairments, your past medical history, etc. You may need one visit, or you may need weeks of care. You will be re-evaluated regularly, and when you see your doctor, we will provide you with a progress report with our recommendations.

Who will see me?

You will be evaluated by one of our highly trained specialists, and he/she will also treat you during subsequent visits. Unlike some clinics, where you see someone different each visit, we feel it is essential to develop a one-on-one relationship with you to maintain continuity of care. Since only one physiotherapist knows your problems best, he/she is the one that will be working closely with you to speed up your recovery.

Will physiotherapy help my pain?

For most of our patients, there will be significant pain relief after one to three sessions.

How many sessions does pelvic floor physiotherapy take to work?

The exact number of sessions depends on the person and the condition. The average pelvic therapy treatment takes between 8–12. However, the number of sessions required will vary depending on how a patient responds to therapy.

When should I see a pelvic floor physiotherapist?

We suggest you see a pelvic floor physiotherapist if you’re experiencing any of the following symptoms:

  • Pain while urinating
  • Unable to empty your bladder
  • Urine leakage during sneezing, coughing or laughing
  • Pain while inserting a tampon
  • Pain during or after intercourse
  • Lower abdominal pain
  • Feeling of heaviness and pressure in the pelvic area
  • Difficulty having a bowel movement

Can I have a pelvic exam during my period?

You can still have a pelvic exam or treatment while on your period. It can be helpful to see how pelvic floor muscles are affected by hormonal changes.

What if I want to cancel or reschedule my appointment?

If you need to cancel or reschedule your appointment, please provide 24-hour notice to avoid a late-cancellation fee.

Do you accept those with WSIB-related injuries?

Yes! If you have a work injury that involves the Workplace Safety and Insurance Board (WSIB), we welcome you to contact us to schedule your appointment.

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Heinz Kuck
Heinz Kuck
Excellent care and treatment by Alejandra. She fully and carefully assessed, then delivered the appropriate treatment modalities to resolve my issues. Highly recommended.
Shirley Goel
Shirley Goel
Very happy with the treatment plan, pain and stiffness has considerably reduced. Would recommend
Gail Smith
Gail Smith
First time in this location. Love the big rooms for massage. Khalid, as always, gave a great massage.
Terrence Jade Facun
Terrence Jade Facun
I highly recommend this place. Staff are friendly and very professional. The washroom is neat and the massage room offers a spacious and quiet ambiance for relaxation. My guy, Khalid, is really good, easy to approach, and very careful in handling clients like me with a health condition. I'm looking forward to my next visit to this place. 🥰❤️
Neil Brian Guzman
Neil Brian Guzman
I found out about this place from reading Google reviews of physiotherapists nearby, and I was fortunate enough to stumble upon this clinic. Alejandra has helped a lot with my issue and I found that my quality of life has improved in the past few months that I have been going. I've also been given programs to continue at home so that I can effectively rehabilitate outside of the clinic as well. Definitely recommended.
Johnathan Kohl provides an exceptional massage experience, showcasing meticulous precision, dedication to educational excellence, extensive experience, and a genuine passion for his craft. His approach to massage is akin to art, ensuring a truly outstanding and rejuvenating session that leaves you feeling both relaxed and invigorated.
Joy Ann Cammayo
Joy Ann Cammayo
I had a great experience at this clinic. They quickly scheduled a convenient appointment for me, and the therapist effectively addressed my pain. I highly recommend this clinic!
Jasmine Dy
Jasmine Dy
Had a great experience with the whole team! Alejandra and Nishad and everyone were so great!